Journey's Assurance

Book with assurance with Now Journey.

On our branded Small Group Tours:

Simple and Reassuring: Enjoy an initial non-refundable deposit of $100 per person (for trips booked through August 28, 2021). Trips booked after August 28, 2021 require a non-refundable deposit of $100 to $500 per person dependent upon the tour (check your proposal verbiage). You acknowledge that the deposit is to be paid immediately at the time of your booking to secure your position on the trip. The deposit is non-refundable but it can be transferred to any other departure date or trip in the future providing you request the transfer prior to 30 to 60 days from departure based on when you made your first deposit: within 30 days of departure for trips booked by February 28, 2022, and within 60 days of departure for trips booked March 31, 2022 and beyond, your deposit will be forfeited. Your balance is due at 30 days of departure for trips booked by February 28, 2022, and within 60 days of departure for trips booked March 31, 2022 and beyond. There may be a 2nd required non-refundable deposit at around 120 days prior to the departure date of $150 to cover any non-refundable admission tickets or services.

Should the trip be cancelled by the traveler, the deposit can be applied towards a future trip up to 2 years from date of original departure. Should the trip be cancelled by Now Journey, the deposit will be converted to a future trip credit to be used within 2 years from date of original departure. Additional deposits may be required in regards to admissions or activities that require pre-payment — the schedule will be based on a per trip project basis. 

Final Balance: Final balance is due 30 days prior to departure. Payment is not refundable within 30 days of departure. Some excursions, on-tour flights, trains and other items are non-refundable regardless of booking date and will be noted on my invoice. 

​Tours commencing within 30 days of departure for trips booked by February 28, 2022, and within 60 days of departure for trips booked March 31, 2022 and beyond: Payment is due in full and is non-refundable. 

INITIAL DEPOSITS, PAYMENTS & BALANCE DUE for For Now Journey’s Private Journeys and/or Concierge services:  

Initial Deposit: Now Journey will provide you with a simple “highlights” version of the proposed itinerary and if approved, a non-refundable trip planning fee of $500 per group (not per person) will be required. When the proposed itinerary is accepted, a detailed version of the itinerary will be provided and the trip planning fee will be applied to the cost of the trip. Should the trip be cancelled before 60 days prior to trip departure by the traveler, the trip planning fee will be forfeited by the traveler.

Often for Personalized Journeys, earlier additional deposit amounts are required – the schedule will be based on a per trip project basis. 

Final Balance: Final balance is due 90 days prior to departure. Payment is not refundable within 90 days of departure. Some excursions, on-tour flights, trains and other items are non-refundable regardless of booking date and will be noted on my invoice. 

CHANGES/AMENDMENTS BY THE TRAVELER(S)​
Should I wish to make any changes to my booking after it has been confirmed (e.g., changes to departure or return dates, destination, hotels, etc.), I must advise Now Journey in writing by email or hardcopy, and I must confirm Now Journey is in receipt of this notification. 

Change requests to my reservation within 30 days of departure for trips booked by February 28, 2022, and within 60 days of departure for trips booked March 31, 2022 and beyond (Branded Small Social Group Tours) and 90 days (Private Journeys or Concierge services) of my departure date will result in a $50 to $150 change fee per person, per request. While we will endeavor to assist, we cannot guarantee we will be able to meet such requests.  ​

For questions, please contact Now Journey:

By email at go @ NowJourney.com