Frequently Asked Questions

GETTING TO KNOW YOUR TOUR COMPANY

What is the average Journey guest like? What kind of people travel on a Journey tour?

Journey's trips are designed to engage people of all ages and backgrounds, but the 'average' Journey guest is not average at all: they enjoy interesting excursions, learning about history and culture, and above all enjoy having fun while on tour. Experiencing foreign lands bring with it a host of amazing and sometimes challenging experiences, so a great attitude is essential for the Journey guest and the Modern Traveler. Our guests enjoy learning about different cultures, customs and histories, while also having a good time: no grumps, please! We have guests of all ages with an average guest age of 30s to 60s. In the summer months our guests trend younger into college age and famlies, with shoulder seasons including early spring and fall trending a bit more mature; though all of our guests are physically fit and ready to explore!

Passport, Visa and Electronic Authorities

A valid Passport is required for citizens from the USA and Canada (other countries: please speak with your consulates). The Passport must be valid for at least six (6) months beyond your return date. We may suggest keeping a photo of your Passport in your email as an unsent draft.

Airfare Purchased through Eddie at Bella Vista

Airfare is not included in the tour price. However, you can book through our recommended air provider: Bella Vista. Any changes to flights booked through Bella Vista must be administered by Bella Vista. Eddie is the name of our colleague at Bella Vista who provides outstanding service and pricing. Bella Vista is not organically affiliated or connected to Now Journey LLC.

Airport and Included Arrival Transfer Details

Upon clearing customs, you will be met by our Journey driver who will whisk you along to the water taxi or hotel, all included.

Luggage On Tour

One (1) 50 pound suitcase is included in your portage throughout the tour. You are also entitled to a carry-on bag, and a purse or satchel. Remember, your airline or the airline on tour if applicable may have more restrictive limits —  be advised you are responsible for any fees incurred on all flights.

Walking and Mobility on Tour

Be prepared to be standing and/or walking for up to 3 hours on various terrain including cobblestone streets, stairs and uneven surfaces. We walk a lot on our tours but we are unhurried and you may opt out of most sightseeing tours at just about any time (there are restrictions for example at the Vatican or on boat travel). The Journey Tour Director is unable to assist with mobility assistance. Please carefully read the Trip Agreement to understand your obligations and responsibilities.

What's the difference between Deluxe and Classic?

Deluxe package includes a full, hot daily breakfast (table service or buffet), 5 of the 9 dinners and 4+ to 5 Star hotel properties featuring large, air-conditioned guestrooms with ensuite bathrooms. Classic package includes a daily breakfast, Venice Welcome Dinner (guests may upgrade to the total 5 dinners included for $390 per person), and 3 to 4 Star hotel properties featuring air-conditioned guestrooms with ensuite bathrooms.

See detailed description about Deluxe and Classic here

How active are Journey Tours?

Our pace for sightseeing is leisurely with ample opportunity to stop and even opt out should a guest desire to do so. We walk about 45 to 90 minutes per day on our sightseeing tours on average.

What amount of leisure time is there on a Journey Tour?

Yes, Journey features a Slow Travel concept on most of our trips with most sightseeing occurring in the mornings and the afternoons at leisure.

How many guests are on a Journey Tour?

Our tours feature an average 10 to 16 guests — unlike most tour companies which feature an average of 35 to 44 guests!

Can guests receive special assistance while on tour for mobility or other needs?

We regret we cannot provide assistance for mobility related situations.

COVID 19 Requirements

Please check with the Center for Disease Control website (https://www.cdc.gov) around 60 days prior to departure for the latest entry requirements. Also, please visit the Italian government's site: https://app.euplf.eu/#/

ADDITIONAL HELPFUL INFORMATION FOR THOSE TRAVELING TO ITALY - INQUIRE FOR OTHER DESTINATIONS
•  All Now Journey guests should visit the official Italian Tourism website that describes the latest COVID-19 updates by clicking here: http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Hotel Guest Rooms: Air Conditioning, Electricity, Bathrooms and WiFi

Each of our guest rooms feature ensuite bathrooms, air conditioning and select amenities in Deluxe category. Daily breakfast is included in each hotel category. Italy utilizes the 220 Volt system, so you will need a converter for those devices that do not already have one, as well as an adapter for the physical US 2 or 3 prong to the Italian dual prong system. WiFi is included with your Journey vacation wherever available.

Journey Style Dining

Journey’s approach to dining is unique in the travel world (just like the regions of Italy we travel through). We include Premium Beverages (wine, soda and cocktails) and you choose your dinner from the menu. The Italian chefs and families are proud of their delicious dishes which hail from each of the regions in which Journey travels. From Lombardia and beautiful Lake Como to the Veneto region with Venice all the way through to the Amalfi Coast and Campania, you will enjoy a variety of dishes featuring pasta, seafood combined plates, vegetable inspired contorni and of course Tuscan inspired dishes. While in Tuscany we will eat from the land with locally grown produce where the concept of nostrale, or home-grown, is so evident.

Medicine and Health on Tour

Please do not pack essential medicines in your luggage, rather take them with you in your carry-on (alert: liquid medicines may need additional approval by the airline). Should you have any food restrictions or allergies, please ensure you note this on the Traveler Profile.

Currency

The Euro is used within Italy. We recommend you bring with you around €250 per person. To obtain more cash while on tour, use your Debit Card with your PIN memorized (we may suggest keeping this information in your email as an unsent draft).

Tipping in Italy

At the finalé of your Journey, you are invited to provide a gratuity to your Journey Tour Director. We recommend tipping $USD20 per person per day for your Journey Tour Director. Customary gratuities are included on your Journey for included dinners, drivers and local guides.

No Up-Sell on Tour: Rest Easy

Unlike most tour operators, we do not upsell to you while you're on tour. Your Journey Tour Director will assist you with any request while on tour, but will not proactively sell to you —  this is not our culture or style of travel. We recommend you select your optional activities at least 90 days prior to your trip departure date.

Weather in Italy

Expect early spring showers possible in March and April with highs in the 60s to 70s. May and June, mostly clear patterns with highs in the 70s to 80s, July and August are the hot summer months, but still fun to explore with highs in the 80s to 90s. September is still considered high season with highs in the 70s, with October more of a shoulder season with high temps ranging from 70s to 80s in the first week to 10 days, and 60s to 70s in mid to late October.

Clothing Recommendations

March through April with October: Layer your clothing with warmer sunshine expected by 10am on most days. Have a rain jacket or umbrella just in case. May through June with September: Summer clothing is recommended with jeans, slacks, dresses, shorts, sneakers and caps/hats completely acceptable. July through August: It's hot, so dress accordingly with sunscreen on hand. Remember, entrance into the Vatican and certain other church buildings require shoulders to be covered and shorts down to the knees, generally.

 

 

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Contact

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