Now Journey International Tour Captain Audition Event

 

Journey Audition Event - November 11-12, 2022 in Denver, Colorado

If you're interested in working for Journey and leading our wonderful guests on small group adventures, then please submit your introduction video to us.

To be considered, simply create a roughly 30 second introduction video (simple background, just introduce yourself and tell us where you have traveled in the last 3 years). It's important to understand we're looking for a simple introduction video SHARED PRIVATELY (unlisted, not Public) with Now Journey (either YouTube or Vimeo) with no passwords. Remember, it's to be a private video and not shared publically.

Once you have it, send the link to this address: Go @ NowJourney.com (no spaces).

Important: Please do not contact Now Journey by telephone. We will review your video and make a decision if we'd like to have you join us for the audition event.

 

How it works:

1. Submit your :30 introduction video link (private, not publically shared) to Go @ NowJourney.com (no spaces)

2. We review and invite those we want to Audition

3. You make the decision to accept or decline: You are responsible for your travel to the Audition Event along with lodging and meals. Those selected will enjoy reimbursement of these costs after your first tour deployment with Now Journey.

4. We send you the location (along with recommended nearby hotels), dress code, audition assignments and schedule.

 

Learn about the Role

Journey Tour Captains (our name for the modern Tour Director) are exceptionally gifted and intuitive individuals who are expected to handle a myriad of duties while leading and entertaining our Journey guests throughout our amazing adventures.

Qualifications

Generally speaking, there are no specific academic requirements for this position. However, a high school diploma or a college degree is preferred. A bachelor’s degree in management, business administration, tourism or a related field is a definite plus. In lieu of education, at least five or more years of experience in the hotel or travel industry is highly desirable. Any equivalent combination of education and experience can be suitable for an applicant’s background. Now Journey also prefers candidates who have completed a course in tour management and who possess the credential of Certified International Tour Manager, CITM, or similar accreditation (again, this is not essentially required). 

Tour Captains will perform many of the following tasks:

    • Verifying venue reservations (hotels, restaurants, shows, museums, experiences, etc.)

    • Setting up arrangements for special events, baggage handling, transport services, etc.

    • Orienting and Instructing travelers

    • Planning in-field implementation of itineraries (smooth transitions, etc.)

    • Accommodating guest needs, in-field requests or needs such as last minute queries about unique experiences, dealing with substandard hotel issues, extensions, etc.

    • Selling future Now Journey adventures to your guests by using your intuition, personality, knowledge and skill (okay, we don’t literally mean you sell Now Journey tours, but in a sense you do!)

Skills needed to be a successful Tour Captain include:

    • Being flexible and adaptable without appearing surprised or “shaken;”Ability to solve problems without appearing flustered.

    • Possessing an extreme high-attention to detail 

    • Having strong negotiation skills

    • Being creative

    • Utilizing good communication skills

    • Being able to work up to 14 hours per day, and be deployed up to 3+ months internationally (the average deployment is 6 weeks).

    • Having good IT skills (Google Drive, Excel, Internet, Wifi, etc.)

    • Being punctual (really being early!)

    • Possessing good public relation skills

    • Being physically fit for walking, luggage handling, etc. 

    • Possessing the Now Journey vision and attitude

Now Journey provides you with the tools you need for success:

    • Initial and annual training at Now Journey headquarters

    • Air travel to and from the trip assignment destinations

    • Accommodations and select meals while on assignment