★ Quick Facts: The Audition Event is set for Dec. 1, 2026 —  Deadline: We will review and invite those we want to Audition. If you don't receive an invitation from us by October 31, 2026, we invite you to submit again for the 2028 season.

Interested in working with Now Journey?
We’d love to learn more about you.

To be considered, please submit a short introduction video using the guidelines below:

Your Introduction Video

• Record a ~30-second video with a simple background
• Briefly introduce yourself, your career, and interests
• Share where you’ve traveled in the past 3 years

Upload Requirements:

• Upload to YouTube or Vimeo as UNLISTED (not public, no password)
• Title your video: AuditionVideo-YourName (please do not include “Now Journey” in the title)

Once complete, email your video link to: Mark @ NowJourney.com

Important

Please do not contact Now Journey by phone. We’ll review all submissions and reach out if selected for the next step.

How the Process Works

1. Submit your video link (UNLISTED) via email
2. We review submissions and invite selected candidates to audition
   • If you don’t hear from us, you’re welcome to apply again in a future round
3. If invited, you may choose to attend the in-person audition event in Denver
   • Travel, lodging, and meals are your responsibility
   • Airfare reimbursement (up to $300) is provided after your first tour deployment
4. We provide details including location, hotel recommendations, dress code, and audition schedule

We look forward to getting to know you.

— Mark Story
Managing Director, Now Journey

Learn about the Role

Now Journey Tour Captains (our name for the modern Tour Director) are exceptionally gifted and intuitive individuals who are expected to handle a myriad of duties while leading and entertaining our Now Journey guests throughout our amazing adventures. Being a Tour Captain ultimately goes beyond knowing the places (although that’s important). At Now Journey, a Tour Captain is both a guide and a host, creating an unforgettable adventure for every guest. Here’s a glimpse of what’s involved (excerpts from our site): Guest Experience First: It’s about curating meaningful moments, not just delivering facts.

We want guests to feel the story of a place, almost like they’ve stepped into a living narrative. Entertainment and Insight: Think of yourself as part storyteller, part historian, and part local friend. Whether sharing fascinating stories in a quiet cathedral or making guests laugh over coffee, your personality makes all the difference.

Flawless Coordination: From the seamless check-in at hotels to handling unique situations on the fly, you’re the one ensuring every day runs smoothly while feeling organic. Warm, Personalized Hospitality: It’s more than a job—it’s about making connections. Guests often describe our Tour Captains as the highlight of their trip.

Qualifications

Generally speaking, there are no specific academic requirements for this position. However, a high school diploma or a college degree is preferred. A bachelor’s degree in management, business administration, tourism or a related field is a definite plus. In lieu of education, at least five or more years of experience in the hotel or travel industry is highly desirable. Any equivalent combination of education and experience can be suitable for an applicant’s background. Now Journey also prefers candidates who have completed a course in tour management and who possess the credential of Certified International Tour Manager, CITM, or similar accreditation (again, this is not essentially required). 

Tour Captains will perform many of the following tasks:

• Verifying venue reservations (hotels, restaurants, shows, museums, experiences, etc.)

• Setting up arrangements for special events, baggage handling, transport services, etc.

• Orienting and Instructing travelers

• Planning in-field implementation of itineraries (smooth transitions, etc.)

• Accommodating guest needs, in-field requests or needs such as last minute queries about unique experiences, dealing with substandard hotel issues, extensions, etc.

• Selling future Now Journey adventures to your guests by using your intuition, personality, knowledge and skill (okay, we don’t literally mean you sell Now Journey tours, but in a sense you do!)

Skills needed to be a successful Tour Captain include:

• Being flexible and adaptable without appearing surprised or “shaken;”Ability to solve problems without appearing flustered.

• Possessing an extreme high-attention to detail 

• Having strong negotiation skills

• Being creative

• Utilizing good communication skills

• Being able to work up to 14 hours per day, and be deployed up to 3+ months internationally (the average deployment is 6 weeks).

• Having good IT skills (Google Drive, Excel, Internet, Wifi, etc.)

• Being punctual (really being early!)

• Possessing good public relation skills

• Being physically fit for walking, luggage handling, etc. 

• Possessing the Now Journey vision and attitude

Now Journey provides you with the tools you need for success:

• Initial and annual training at Now Journey headquarters

• Air travel to and from the trip assignment destinations

• Accommodations and select meals while on assignment